Terms & Conditions

Terms & Conditions

Welcome to Store of Pets. By accessing or using our website, products, or services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Information

Store of Pets S.r.o. operates this website and sells products in accordance with the laws of the Czech Republic. By using this website, you agree to these terms in full.

2. Use of Website

  • You may use the website for lawful purposes only.
  • You must not attempt to disrupt or interfere with the website’s operation or servers.
  • Any unauthorized use may result in termination of access and legal action.

3. Account Registration

  • To place orders, you may need to create an account with accurate and current information.
  • You are responsible for maintaining the confidentiality of your account details.
  • All activities under your account are your responsibility.

4. Products and Services

  • Product descriptions, pricing, and availability are subject to change without notice.
  • We strive to provide accurate information but do not guarantee it is error-free.
  • Images may not reflect the exact color or size of the product.

5. Orders and Payment

  • Orders are accepted subject to product availability and confirmation of payment.
  • We reserve the right to cancel orders if payment is not received or if there is an error in pricing.
  • Payment methods accepted are clearly displayed during checkout.

6. Shipping and Delivery

Shipping is subject to our Shipping Policy. Delivery times are estimates and may vary based on location and unforeseen circumstances.

7. Returns, Refunds & Cancellations

Returns, refunds, and cancellations are governed by our Returns & Cancellation Policy. Please review it carefully.

8. Intellectual Property

  • All content, logos, images, and trademarks on this website are the property of Store of Pets S.r.o. or its partners.
  • You may not copy, reproduce, or use any content without our written permission.

9. Limitation of Liability

  • Store of Pets is not liable for indirect, incidental, or consequential damages arising from the use of the website or products.
  • We make every effort to ensure accuracy but do not guarantee that the website will be error-free or uninterrupted.

10. Privacy

Your personal data is collected and processed according to our Privacy Policy. By using this website, you consent to such processing.

11. Governing Law

These terms are governed by the laws of the Czech Republic. Any disputes will be resolved in the appropriate courts of Prague.

12. Changes to Terms

Store of Pets reserves the right to update or modify these terms at any time. Continued use of the website constitutes acceptance of the updated terms.


For questions regarding our Terms & Conditions, please contact us at sales@storeofpets.com.